Since we have a long list of travel destinations, Lisa suggested that we make up a list of all places across the world that we wanted to visit. We did that, in no particular order, and shared it with her. The fun thing about Lisa is that she uses that list to watch for travel opportunities, including suggesting when to go to what destinations and where there might be the best values. For instance, we had tentatively planned to do a tour of Australia and New Zealand as one of our first big trips. However, Lisa came across a great travel opportunity to visit China and Tibet on a part land tour and part riverboat cruise and recommended that we take advantage of it and postpone Australia. Unfortunately, the China trip was canceled due to the pandemic. Still, the beauty of working with Lisa is that she worked with the tour operator and trip insurance carrier on our behalf to get us an immediate refund. She also worked directly with the trip insurance carrier to get us a voucher to apply to the re-booked trip. It was incredibly gratifying to have someone like Lisa deal so efficiently with all of the numerous details. Now that we have experienced the convenience of working with Lisa on different types of trips, we would not think of booking travel any other way. And, since Lisa has traveled extensively to many parts of the world, she can provide first-hand recommendations for any aspect of a trip.Joe
In October 2019, my husband and I worked with Lisa to book a once in a lifetime trip to Israel to celebrate our recent retirement. We could not have been more pleased with the service provided by Lisa. The journey started with a mid-size group of about 16 people and a customized tour that she put together with a private tour guide, which covered important highlights and destinations from north to south. Rueven, our tour guide, was incredibly interesting and knowledgeable and a high point of this memorable trip. Lisa worked with Rueven daily giving him feedback on areas of particular interest to the group so that he could incorporate that into his talks. We visited Jerusalem, Safed, the Golan Heights, Tel Aviv/Jaffa, Caesarea, and Haifa with the tour group. Then, Lisa customized some add-ons for Eilat/Petra (Jordan), Tel Aviv, Haifa, etc. She completed a travel itinerary document that provided background information on all of the different places we planned on visiting with suggestions on museums, restaurants, beaches, and other activities. Lisa was extremely responsive to our needs. Not only did she scour each destination for the best value possible, but she also continued to watch for any new opportunities for us until the day we started our trip. The day before we were to return home, we encountered some difficulty obtaining our airline seat assignments. We called Lisa (extremely early in the morning for her), and to our relief, she quickly took care of the issue and got us our seat assignments. The best thing about working with Lisa is that it makes travel easy and hassle-free.Terri
Lisa Eidman did a wonderful job planning our trip to Ireland with our adult children. Lisa’s advice was invaluable and her suggestion to hire a driver was a game changer. We enjoyed getting to know Hoppy, who served as our tour guide, provided insights into local life, gave us tips on restaurants, and assisted with our luggage. Lisa’s attention to detail was impressive. She found us wonderful luxury hotels, hand-picked our rooms, booked tours in advance and coordinated flights. Lisa worked within our budget and arranged for valuable perks at every hotel, including free breakfasts, afternoon tea and a cheese platter. We had a great time and we look forward to working with Lisa whenever we travel again!Kathryn M
Princess has cancelled my 19 day cruise and Princess has been generous in compensation. I want to thank my Travel Agent, Lisa Eidman, for all her work and keeping us in the loop. Lisa has contacted Princess and has handled our cruise cancellation, which has included making many phone calls to Princess. Call Lisa if you need a travel agent. She is a Lifesaver.Jessica B.
Dear Lisa, I cannot begin to thank you enough for ALL you did to make our trip perfect in every way. Your attention to every detail did not go unnoticed. We loved the itinerary, the hotels, the scheduling and especially our fabulous tour guide. Even the tour company contact you gave us was attentive and efficient. You are #1 in our book for sure! With many thanks for being such an integral part of creating a journey of a lifetime with so many beautiful memories. We are all so very grateful!Karen T.
We were fortunate enough to travel with Lisa on a trip to Petra Jordan and to travel on several other trips coordinated by Lisa.... Lisa is truly an amazing Travel professional. No one is a better advocate for travel and has a better understanding of all the demands and nuances of all international travel (large and small). With Lisa, no detail goes unnoticed, and every client Itinerary is treated as if it was her own vacation!… It’s great to know that there are still folks who take great pride in their jobs, especially when it comes to planning complex or amazing bucket list Itineraries… Thank you!!Mark Z
Lisa was an excellent travel agent for us and she considered our unique needs as she planned our hotel stay. We stayed in Palm Desert and had never been there before. Lisa not only knew the area well and was able to recommend places to eat and shop, she also made sure our hotel was in a "hot spot" for all the things we wanted to do. I highly recommend using Lisa for your travel needs, and look forward to booking our next trip with her. On a final note, we were greeted with beautiful chocolate covered strawberries in our room with a thank you note from Lisa.
Lisa, Thank you again,Joyce E
Had a great trip with the help of Seymour & Associates Travel? Share your story!Send Story